The Access Centers are staffed continuously, and professionally trained staff can answer all questions, provide ADA Accessibility wristbands, and assist with all the services mentioned below:
- Seated ADA viewing platforms (wristband system)
- ADA Accessible restrooms
- Private ADA personal hygiene area
- Mobility-device charging and storage
- Chilled medication storage (ice chest only)
- Hydration station
- Family services (changing/feeding)
- Event Information (also in Braile and large print as requested)
- American Sign Language Interpreters (select sets based on requests)
- A place to sit and relax and escape the elements as needed
Also available at our Information Center (shared tent with Access Center):
- Lost & Found
- Meeting place for children separated from parents
- Ear protection, sunscreen, masks, etc.
There are two Info Booths/Access Center locations. One at the Garden Highway entrance and one at the Jibboom Street entrance. (The Jibboom Street side is combined with the Info Booth in one tent.)
WRISTBANDS AND ACCESSIBLE VIEWING AREAS
All tickets to the Festival are general admission or VIP, purchasing an accessible ticket is not necessary. The Accessible Viewing Areas are located in GA sections.
Upon arrival, please visit the Access Center for information on the accessibility wristband program. Patrons with mobility impairments or Deaf/Hard of Hearing patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf and Hard of Hearing areas. The accessibility wristband is non-transferrable.
Note: The wristband does NOT guarantee a spot in these areas. Please note that the viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform. Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.
Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf/Hard of Hearing. Please visit the Access Center for a map of the festival grounds.
PATRONS WITH MOBILITY LIMITATIONS
The Festival is wheelchair accessible but is a large venue with great distances between activities and attractions. It is outdoors and across city streets and pathways. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.
The Festival does not provide personal care, golf cart rides, or push services of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviews on a case-by-case basis.
Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.
Accessible portable toilets are available at the ends of each bank of portable toilets throughout the festival venue.
GETTING TO AFTERSHOCK
PARK & RIDE SHUTTLE PASSES
The Most Convenient Way To Get To And From Aftershock Is Our Park And Ride Program! Each Park And Ride Shuttle Pass Includes Parking For Your Vehicle At Sleep Train Arena And A Non-Stop Shuttle Directly To And From The Festival Site.
Fans Taking The Park And Ride Shuttle From Sleep Train Arena Should Use The East Entrance Of Sleep Train Area And Park In Lot M. The First Shuttles Will Leave The Sleep Train Arena Approximately 60 Minutes Prior To Gate Opening Time Each Day. Shuttles Will Run Continuously Throughout The Day With Limited Service Between 5:00pm-8:00pm On Friday, Saturday & Sunday. Shuttles will run 75 minutes after the end of the festival each night. Note: an accessible shuttle will be available at all times throughout the event.
Park And Ride Shuttle Passes Are Sold Daily And For The Weekend. Each Shuttle Rider Needs Their Own Pass For All Rides. Buy Your Park And Ride Passes In Advance To Ensure Your Convenient Ride To And From Aftershock. They Will Not Be Available For Purchase At The Festival.
Prices Range From $10 To $45 + Fees. Buy Your Shuttle Pass Now
A WORD ABOUT PARKING
General Festival Parking Is Not Available Within Discovery Park During Aftershock. There is a limited amount of ada parking available via the jibboom street entrance. Note: vehicles parking in this area will be held in place during egress of the festival for the safety of the pedestrian traffic exiting the festival.
In An Effort To Limit The Amount Of Vehicles Around The Festival, We Ask You To Consider The Park And Ride Shuttle. If You Do Drive, Aftershock Greatly Encourages Carpooling As Much As Possible. Any Paid Parking Surrounding The Park Is At Your Own Risk. The Festival Does Not Manage Any Of These Lots And Parking Fees Are Set By Parking Lot Management.
Aftershock Asks Everyone To Be A “Good Neighbor” And Be Respectful Of The Residents Living Near Discovery Park And Use Designated Parking Areas Only.
Overnight Camping Is Also Not Allowed In And Around Discovery Park.
The Designated Aftershock Ride Share Lot Is Located On The South Side Of Discovery Park On Bercut Drive. Please Follow The Information On Your Ride Share App And Designated Signage Around The Park. Bercut Drive Can Be Used For All Drop-Off And Pick-Ups For The Festival.
SACRT Light Rail Is A Convenient Way To Travel To And From Sacramento.
For Your Convenience, SACRT Has 52 Light Rail Stations And 22 Park-And-Ride Lots In A 43-Mile Service Area. SACRT Recommends Parking At One Of Our Key Light Rail Stations: Iron Point, Sunrise, Watt/Manlove, Franklin Or Roseville Road. Light Rail Trains Operate Every 15 Minutes (Except For Folsom Stations) During Peak Hours. Click Here For Light Rail Schedules Or Visit Sacrt.Com
Pets are not allowed within the Festival grounds. However, service animals which have been trained to provide assistance to an individual with a disability, are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal. Please enter through the accessible lane at either entrance.
SPECIAL DIETARY NEEDS AND PRESCRIPTION MEDICINE
Outside food and drink are not allowed inside the Festival, but if a patron has special medical dietary restrictions, enough food for the one person for the day will be allowed. Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name.
Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the Medical Tent. Please do not dispose of these items in other trash bins at the Festival.
HAVE QUESTIONS ABOUT OUR ADA ACCESS & ACCOMMODATIONS?
For any questions, please email firstname.lastname@example.org