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Pass Info

  • Aftershock is an all ages event. Fans of any age require a pass for entry.
  • All pass sales are final, no refunds, or exchanges.
  • All price levels are available in limited quantities. Buy early to lock in the lowest price available. Once an allotment is sold out, passes will be available at the next price level. There is no difference in access between the levels.
  • Your pass will come in the form of an RFID festival wristband.
  • (1) RFID wristband is included per pass purchase. If you purchased a 4-Day pass, you will receive (1) wristband for all 4 days of Aftershock.
  • We recommend you purchase directly on our PASSES PAGE. We are not responsible for any purchases made through unofficial or secondary sites.
  • The resale of passes at a higher price point is prohibited, and if discovered, will result in the pass being voided without refund.
  • Passes may not be used for advertising, promotion (including contests and sweepstakes), or other trade purposes without the express written consent of the festival.

Pass FAQs

I have an issue with the passes I purchased. Who can help me with that?
For any pass-related issues, please email [email protected] to contact our customer service team for help.
Can I purchase a meet and greet for bands playing the event?
No, we do not offer any sort of official meet and greet packages for our events.
Where can I buy passes in advance?
You can purchase passes online via Front Gate Tickets, StubHub or our friends at Jampack where you can purchase Hotel + Admission bundles. Please see our PASSES PAGE for full info. There are no physical outlets for walk-up sales in advance of the festival.
My friend and I purchased our passes the same day. They received their order, but I have not received mine yet. Should I be worried?
Not to worry! Passes are fulfilled and shipped in batches over several weeks. If your order is being shipped within the U.S., you will receive a tracking number once your pass has been mailed. Passes ship approximately 4-5 weeks before the festival.
When will I receive my passes?
All wristbands are shipped 4-5 weeks prior to the festival. Your passes will be mailed out to you. As each order is fulfilled, an email will be sent with a tracking number. Emails will come from [email protected] and sometimes end up in spam folders; we advise checking there as well as adding this email to your safe-sender list. For those who purchased passes after the deadline, please bring your order confirmation and government-issued photo ID to the Box Office to receive your wristband. If you have questions about receiving your order, shipping address, tracking info, etc. please email us at t [email protected].
When will I receive my park & ride pass?
Your Digital Print Pass(es) will be emailed to the address you provided closer to the event date. You will receive an individual email per ticket purchased with that ticket attached. Each barcode can only be scanned one time for entry. Emails will come from [email protected] and sometimes end up in spam folders, we advise checking there as well as adding this email to your safe-sender list. If you have not received your shuttle pass within 48 hours of the event, please reach out to [email protected] or visit support.frontgatetickets.com.
How can I update my shipping address or billing info?
Shipping addresses can be updated at any time, up until the label for your package has been printed. To update your shipping or payment information, please log into your Front Gate account here by hitting “sign in” at the top of the page! From there, you’ll be able to view and manage your order. If you need any assistance, please email us at [email protected].
Can someone else pick up my passes at will call?
Yes, someone other than the original purchaser can pick up the wristbands. However, they will need to bring the original order confirmation email, a copy of the original purchaser’s government-issued photo ID, and written consent from the original purchaser stating they can pick up the wristbands.
What type of ID is accepted at the box office?
The Box Office will accept a state-issued Driver’s License, a government-issued Non-Driver ID Card, Military ID, or Passport. Please make sure to have one of these forms of ID with you!
Can I get a refund on my passes?
No. We do not offer refunds or exchanges on pass sales. All artists and scheduled performance times are subject to change. The festival is outdoors and is held rain or shine.
What happens if I default on my layaway?
If you miss your payment, you will have up to a 30-day grace period to pay your next installment before your order is subject to cancellation and to a non-refundable $100 fee + $15 termination fee.
Can I upgrade my single day to weekend or GA to VIP?
You can upgrade on site at the Box Office, only if there is availability as quantities are limited. You can also email us at info@aftershockfestival.com for support ahead of the festival if you wish to upgrade sooner (based on availability).
Can I split my weekend pass up to different people every day?
No, your pass is an RFID wristband and a 4-Day Pass is not transferable across multiple attendees.
When/where will the box office be open onsite?
There are two Box Office locations at Aftershock-one at the Garden Highway entrance and one at the Jibboom Street Bridge entrance. Box Office hours of operation will be announced closer to the festival.
When will my pre-order merch be shipped?
Pre-order merchandise will be shipped separately from festival passes, no later than two weeks prior to the festival. You will receive an email with tracking information as soon as your merchandise package has shipped.
Where can I sell my passes?
StubHub is the Official Ticket Resale Partner of Aftershock, giving fans a secure and reliable place to buy and sell tickets.

Click here to go to festival passes.

Front Gate Tickets Waitlist FAQs

What is a waitlist?
When a show is not currently on sale (ex: presale or a sold out pass type), items may be listed on a waitlist to offer festival passes that aren’t available to the public. Due to high demand and limited availability, pricing will be dynamic and is subject to change.
Do all passes have a waitlist?
No. Due to availability, not every pass will offer a waitlist.
How do I sign up for the waitlist?
While viewing the Aftershock shopping cart, log in to your Front Gate Tickets account HERE. Click on the “YOUR ACCOUNT” tab at the top of the page. If a waitlist is available for the event you are interested in, you will see “WAITLIST” in your account options.
Once you click WAITLIST, you will see a list of ticket options available to request.  
(The passes and prices listed below are hypothetical)
Select your desired pass and click “Request.” The following prompt should pop up. If you don’t see anything, make sure you have pop-ups enabled.
You will be prompted to update your Payment Method and Shipping Address in the following steps. Once your request is submitted, you will receive an email confirmation summarizing your request.  
Please note there is no way to estimate how long it will take to be next in line. There is no guarantee that you will receive an offer to purchase waitlist passes. If passes become available to purchase and your request is approved, you will be sent a waitlist confirmation. Please review this confirmation to ensure that your information is still correct. Unless you opt out of your request by the date listed in your email confirmation, you will then be charged the full amount requested to your stored Payment Method. 
*Please review your stored payment method. Since only one payment method can be saved to your Front Gate account at a time, any layaway purchases made for an FGT event might have overwritten the payment method you entered at the time of the request. Upon payment, you will receive an Order Receipt and your order will be delivered to your stored Shipping Address if the purchase was made during the event’s shipping timeline.
Am I guaranteed a pass if I'm on the waitlist?
No. Signing up for the waitlist grabs a spot in line but does not guarantee that passes will be available at a later date.
Can I request more than one type of pass?
You can now add multiple items to your waitlist request! Please note: If your waitlist request is approved, ALL items on the request will be purchased. Please only request what you intend to purchase if your request is offered. Joining multiple waitlists will not increase your odds of your request being approved. 
Is there a layaway plan for waitlist passes?
Currently, layaway is not available for waitlist passes. You will be charged full price at time of purchase.
Once I'm on the waitlist, when will waitlist passes be offered?
Waitlist passes will be released as they become available. You will receive the waitlist offer when your turn comes up, should they become available. You are not guaranteed an offer to purchase passes.
Will waitlist passes be mailed to me or will they be placed at will call?
Waitlist passes will ship if they were purchased before the shipping cut-off. If your passes are purchased too late to ship for your event, they can be picked up at the Box Office Will Call window with a photo ID.
How do I access my waitlist requests in my Front Gate tickets account?
Log into your Front Gate Tickets account. Click on “YOUR ACCOUNT” at the top of the page. Then select “WAITLIST.”
Can I cancel my waitlist if I change my mind?
Yes, you can cancel your request at any time by logging into your Front Gate Tickets account then selecting “WAITLIST” under the “YOUR ACCOUNT” tab.  Under your request confirmation, you will see a “Cancel Request” button. Please be sure you wish to cancel your request before doing so. Cancelling your request cannot be undone. Pricing and availability of waitlist items may vary if you decide to opt back in at a later time. Once you’ve canceled your request, you will receive an email confirmation of the cancellation, and you will no longer see this request in your account.
Can I updated my payment method after I make the request?
Yes, you can update your request at any time by logging into your Front Gate Tickets account and selecting “WAITLIST” under the “YOUR ACCOUNT” tab.

Fevo Festival Cash FAQs

What is the "Sell Tickets, Get Festival Cash" program?
"Sell Tickets, Get Festival Cash" is a referral-based program, in partnership with FEVO, that lets existing ticketbuyers earn $25 of Festival Cash for every ticket sold, regardless of ticket type. After opting into the program on FEVO, users will receive a unique link to share with anyone. Any time someone purchases with your link, you will receive $25 per ticket sold loaded onto your festival wristband. Festival cash earned will only be available for the 2026 festival and limited to purchases onsite during the festival weekend. You must claim the Festival Cash by inputting your Festival wristband ID and then the $25 Festival Cash will be loaded to your Festival wristband.
How do I sign up?
To take part in the "Sell Tickets, Get Festival Cash" referral-based program, you must be an existing Front Gate Tickets Aftershock 2026 ticket buyer. You will sign up here and must provide your Front Gate Tickets Order Number to sign up. Follow the instructions after submitting your information to start earning your festival cash.
How can I earn Festival Cash?
Every time someone purchases a ticket using your referral link, you’ll earn $25 of Festival Cash loaded on to your festival wristband that you designate at the end of the referral sales period. The more tickets you sell, the more you will earn.
What kind of rewards can I earn?
The only reward available for this program is Festival Cash, $25 for every ticket sold loaded onto your festival wristband for use only during the 2026 festival weekend.
How do I track my sales and Festival Cash?
After signing up, you will have access to MyFEVO, your personalized dashboard where you can track the number of tickets sold via your personalized link, view your current Festival Cash earned, access additional customer service and track your progress.
Can I share my link on any platform?
Yes! You can share your referral link on social media, through email, text, or even in person. The more creative you are, the more likely you are to earn Festival Cash!
Do I need to be an influencer or have a large following to succeed?
Not at all! While having a large audience can certainly help, anyone can succeed by sharing their link with friends, family, and their personal networks. Being passionate about the festival and sharing it with enthusiasm will go a long way.
Is there a deadline to sign up for the "Sell Tickets, Get Festival Cash" program?
Yes! The deadline to sell tickets and earn Festival Cash is 7/31/26. The deadline to claim your Festival Cash by entering your wristband ID is 7/10/26. Keep these dates in mind to ensure you don't miss out!
Do I have to attend the festival to participate?
While it’s not required to attend the festival to participate in the program, it is the only way to utilize your Festival Cash earned.
Can I participate in the program after I’ve already purchased my ticket?
Yes, as long as the program is still open and you have purchased a valid ticket for Aftershock 2026 from Front Gate Tickets, you'll use your Front Gate Tickets order number to join.
What happens if someone cancels their ticket after I refer them?
If a referred customer cancels their ticket or is refunded, the associated sale will be voided, and you will not earn Festival Cash for that sale.
How do I contact customer support if I have issues with my account?
You can contact FEVO's support team by emailing [email protected] or through the contact form on your MyFEVO Dashboard. Their team will be happy to assist you with any questions or issues.
Are there any fees to participate in the "Sell Tickets, Get Festival Cash" program?
No, there are no fees to join the program. All you need to do is purchase your ticket, and you can start sharing your link and earn Festival Cash.
I got an error message when trying to sign up. Why?
You may have received an error because only one email can be used to sign up. Please ensure you’re using a unique email that hasn’t been registered before.
When will I receive my Festival Cash?
Festival Cash will be added to your festival wristband and only available to use for purchases of food, beverage or merchandise at the 2026 festival. You must claim the Festival Cash by inputting your Festival wristband ID and then the $25 Festival Cash will be loaded to your Festival wristband.
How do I load my Festival Cash to my wristband?
Once you receive your wristband in the mail, you will be required to enter your unique Wristband ID on the MyFevo Dashboard. The unique Wristband ID is an alphanumeric code found on the inside of your wristband. Enter it exactly how it is displayed on the wristband.
Is there a limit to how many tickets I can sell?
No, there’s no limit! The more tickets you sell, the more Festival Cash you can earn!
I need a replacement wristband (ie. my wristband is too tight), can my Festival Cash balance transfer to my new wristband?
No, treat your wristband like a gift card. If you lose it, you can replace your wristband to attend the festival, but we will be unable to transfer your Festival Cash to the replacement wristband.
What happens if I don't use all the funds on my wristband? Is the Festival Cash transferrable?
No, the Festival Cash earned is only available to use on-site at the 2026 festival weekend for food, beverage, or merchandise and is non-transferable.
I have multiple Front Gate Tickets orders, which one do I use upon registration?
You can use any Aftershock Front Gate Tickets Order Number to sign up. More importantly, when you receive your festival wristband, be sure to enter the Wristband ID for the wristband you intend to wear/use during the festival weekend.
I've signed up with my Front Gate Tickets order number. Why am I getting an error message?
Please reach out to [email protected] customer support with your information and they will be glad to look into your specific instance.  You may have received an error because only one email can be used to sign up. Please ensure you’re using a unique email that hasn’t been registered before. Reminder, Festival Cash is non-transferable between wristbands
How do I confirm the Festival Cash balance on my wristband throughout the weekend?
Your earned Festival Cash balance will be updated and can be viewed throughout the referral-based program.  Unfortunately, you will not be able to track your remaining credit balance on the dashboard after you've purchased items at the festival.
Can I add additional funds to my wristband?
In addition to selling tickets to earn Festival Cash, you may use the festival's Cashless Registration to add a preferred credit card to your wristband to make purchases at the festival.
Can I use my own Referral to buy tickets?
Yes, however, you won’t earn Fest Cash when you use your own referral link.
I'm at the festival and have issues with the Festival Cash loaded to my wristband. It's not working... where do I go?
Please visit an Info Booth or Guest Services onsite at the festival for any troubleshootng questions pertaining to wristband payments.
Sell Tickets, Get Festival Cash Terms and Conditions
The Sell Tickets, Get Festival Cash Program is available only to existing Aftershock/Front Gate Tickets ticket holders on a first-come, first-served basis to receive a unique link to unlock their personalized link. Festival Tickets + $25 On-site Festival Cash (“Festival Cash”); while supplies last. Receive Festival Cash per ticket sold via your individual referral link (the “Offer”).   You must claim the Festival Cash by inputting your Festival wristband ID and then the $25 Festival Cash will be loaded to your Festival wristband. Festival Cash can be used at select points of sale onsite at Aftershock 2026 for the purchase of food, beverages, or merchandise. Festival Cash is only earned if the specific referral link is used. Any unused value will be forfeited. Customer will input their Front Gate Tickets Order ID in the applicable field on Fevo to gain access to the Offer. The Offer is only available to existing Aftershock Festival Front Gate Tickets ticket buyers. Unique link expiration date is listed on Fevo, or while supplies last, whichever occurs first. Festival Cash has no cash value and cannot be exchanged for cash or credit, except as required by law. Festival Cash cannot be sold or bought and will be void if sold or exchanged for compensation. If the wristband with the Festival Cash is lost, Festival Cash is forfeited. Festival Cash is void where restricted or prohibited by law.     Offer is subject to program availability, venue capacity, artist and age restrictions. Festival tickets are not valid for resale. Festival performers are subject to change or cancelation at any time without notice. No refund will be owed if a Festival performer is changed or canceled. Festival Cash has no value if the Festival is canceled or you choose not to attend. This Offer may be cancelled by Festival Producer at any time.