Accessibility

Our Access Centers with staff that can provide information about our accommodations:

• Raised Accessible Viewing platforms
• Accessible Viewing options with chairs we provided
• Accessible Restrooms
• Mobility Device Charging locations
• Inclusive schedules, such as Braille & Large Print (available upon request with 30 days advance request)
• ASL Interpreted Shows
• The Reset space for our neurodiverse patrons to grab some quiet and rejoin the action

When you enter the festival grounds, visit our Access Center to obtain an Access Program wristband, this allows you access to the Accessible Viewing Areas and platforms.     Like all areas of our show, the Accessible Viewing Areas are first come, first served. Due to record attendance this season, DWP has a policy that one Access Program patron is allowed one companion with them into these areas - this also applies for our patrons that use our ASL Interpreters to enjoy the shows.   Chairs will be provided on the Accessible Viewing Platform Viewing Areas. We ask our fans to respect each other and therefore we do not allow saving or reserving seats or areas on the platform.    Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry. To find these areas, stop by the Access Center and keep an eye out for the Access Program Map - coming soon!

We welcome all fans, including those that use an ASL Interpreter to enjoy the shows.   Fans that are Deaf/Hard of Hearing can request an ASL Viewing wristband at the Access Center. This wristband, like the Access Program wristband indicates that a fan and one companion are eligible to enter the ASL viewing areas.    For our fans that use an ASL Interpreter to enjoy our shows, please submit your interpreting request HERE. We are committed to providing language access to our fans, with that in mind ASL Interpreting requests must be made in advance. Specific requests for shows must be received by Sept 1, 2026, 5 pm EST. Please note: our ASL Interpreting team will do their best to accommodate requests.   As is the case for any of our Accessible Viewing areas, an ASL Interpreter Viewing Area wristband is required to enter this area, to get your ASL Interpreter Viewing Area wristband stop by the Access Center. The ASL Interpreter Viewing Area, like all our other Accessible Viewing Areas is first come, first serve. There will be a posted maximum capacity, when this capacity is reached our staff will no longer allow additional fans into the area. Your safety is our priority. (1) companion is eligible to enter the ASL viewing areas.

The Access Center will be able to direct you to the best route to stages, platforms, and activations. The Festival does not provide personal care, golf cart rides, or push services within the festival grounds, and does not have any kind of wheelchairs for rent or loan.    Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by fans with mobility disabilities. For safety reasons, please note that guests may not use personal golf carts, all terrain vehicles, two wheeled scooters, or power driven mobility devices that move faster than a walking speed. Powered wheelchairs may also be charged at the Access Center. Fans should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit. Please note, the festival does not provide storage of mobility devices or charging equipment at any time. Mobility device accessible portable toilets are available at the ends of each bank of portable toilets throughout the festival venue.

Danny Wimmer Presents welcomes and supports the rights and attendance of all persons with disabilities who rely on the special skills of a trained service animal.   What we DO NOT support is pets being misrepresented by their owners as service animals. Please leave your pet at home.   SERVICE ANIMAL DEFINITION A service animal is defined as any dog that is individually-trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.   Emotional support, therapy animals, or comfort animals are not considered service animals under the ADA and therefore are not allowed inside of the festival grounds or the festival campgrounds at our festivals.   SERVICE ANIMAL POLICIES

• Service animals must be accompanied and under the supervision of the handler with the disability at all times.
• Service animals are not permitted to be left unattended under any circumstances. 
• Handlers are required to be prepared for, and clean-up after, their animals at all times.
• We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venue if that animal is deemed to be a health or safety threat to festival fans, staff, or other service animals, or in violation of our policies.

  SERVICE ANIMAL PROCEDURES Upon entering the security checkpoint, you must let the guard know that they need to call ADA on the radio to come register your service animal. All service animals must be checked in by our Accessibility Staff and given the proper credentials before stepping foot into the venue. This process will be performed quickly and respectfully by Accessibility Staff. Security/staff will be on the lookout for all animals to have a properly credentialed festival collar tag.

Special Dietary Foods: While outside food is generally not allowed at Aftershock we recognize that some patrons may need to bring in small amounts of food as a reasonable accommodation. If you are in need of a medically necessary food accommodation, please email us at [email protected].   Prescriptions: We want you to safely enjoy our shows, if that includes carrying necessary medication with you, here are the guidelines:

1. Prescription medication must be in the pharmacy bottle with a valid & current prescription stating: your name, medication name and dosage. Our medical staff will verify this if necessary.
2. You must have a valid ID ready to present if requested.
3. The name on your valid ID and the name on the valid & current prescription on the bottle must match.
4. You are entering the event with sufficient medication for one day.
5. Please Note: Drugs of any kind (incl. cannabis, cannabis products) are prohibited. Staff at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please do not dispose of these items in other trash bins at the festival. 

Please direct any further questions to [email protected].

NEW LOCATION FOR 2026! Limited parking for patrons with disabilities will be available at the event, for a $50 daily fee (card only). Please follow the signage and the direction of festival staff and police to access this parking area. Accessible parking is available on a first-come, first-served basis. This lot opens at 10am daily.   You must have a valid state issued Disabled Person Parking placard, permit or license plate-as well as proof it belongs to you for entry into the Accessible Parking Lot.    NOTE: Due to the egress of patrons at the end of the event, vehicles parked in the accessible lot will be held in place until the pedestrian traffic has cleared. This can be as long as 45 minutes after the end of the festival. No exceptions are made to exit so please plan accordingly if you park in the accessible parking lot.   The Park & Ride Shuttle will offer accessible shuttles and are another option for fans with disabilities.

Yes, Aftershock is committed to making the events accessible to everyone and there will be accessible campsites available. ADA Accessible showers will be available within camping. After reserving your campsite for Aftershock 2026, please fill out our ADA Camping Registration Form, HERE.   Please email [email protected] if you have any questions.

The Reset Space is a low-stimulus space for neurodiverse patrons to reset. This space is located just inside the Garden Highway festival entrance, next to the Access Center. Please note, this is not a lounge. A limited amount of noise canceling headphones will be available to check out, upon request to use within the designated Reset space.