Accessibility

• Information on access to seated stage viewing platforms
• Wheelchair-accessible restrooms
• Private portable accessible restrooms (others located at all portable restroom areas)
• Private personal hygiene accommodations
• Mobility device charging and storage
• Chilled medication storage (ice chest only)
• General event information (also in Braille and large print as requested)
• American Sign Language interpreters (select sets based on requests)
• A place to sit and relax and escape the elements as needed

Powered wheelchairs may also be charged at the Access Center. Fans should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit. Accessible portable toilets are available at the ends of each bank of portable toilets throughout the festival venue.

Aftershock welcomes and supports the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal. What we DO NOT support are pets being misrepresented by their owners as service animals. Please leave your pet at home. SERVICE ANIMAL DEFINITION A ‘service animal’ is defined as “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.” Emotional support, therapy animals, or comfort animals are not considered service animals under the ADA and therefore are not allowed inside of the venue at our festivals.

• Service animals must be accompanied and under the supervision of the handler with the disability at all times.
• Service animals are not permitted to be left unattended under any circumstances. 
• Handlers are required to be prepared for, and clean-up after, their animals at all times.
• We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venue if that animal is deemed to be a health or safety threat to festival fans, staff, or other service animals, or in violation of our policies.

All service animals must be credentialed by the Access Program staff (see the procedures below). Please note that all service dogs, including those from out of state must provide proof of rabies vaccination. SERVICE ANIMAL PROCEDURES Upon entering the security checkpoint, you must let the guard know that they need to call ADA on the radio to come register your service animal. All service animals must be checked in by our accessibility staff and given the proper credentials before stepping foot into the venue. This process will be performed quickly and respectfully by accessibility staff. Security/Staff will be on the lookout for all animals to have a properly credentialed festival collar tag.

Outside food and drink are not allowed inside the festival, but if you have a special medical dietary restriction, enough food for the one person for the day will be allowed. Fans are allowed to bring their medically necessary materials and medications into the festival, provided that all medicine has a prescription label with the fan’s name. Medicines needing to be inhaled or smoked are prohibited unless in a prescribed inhaler. Please note: Drugs of any kind (including cannabis, cannabis products) are prohibited. Staff at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please do not dispose of these items in other trash bins at the festival. Please direct any further questions to [email protected].

The Park & Ride Shuttle will offer accessible shuttles and are another option for fans with disabilities. Please visit our Getting Here Page for more details.